Request for Information - NHS National Programme
Oh dear. Last Friday saw the deadline for submissions in the Request For Information round of the NHS National Programme, concerning future ICT investment in the UK NHS. The RFI was issued on 19 December (the Thursday before Christmas) and the deadline came the week after New Year, so there will have been many cancelled holidays out there.

Sad to see that the RFI, in the possible categories for interested parties or RFI information providers, did not included any reference to users or usability or anything related. 'Change management', 'business process reengineering' and 'training' was as good as they got.