Pensioners for the high jump

"The changes being brought in by the government from April, in the way benefits are paid, are enormous. We recognise that we need to do more to improve the Pin pads that allow access to bank accounts at Post Office branches." "[...] we intend to fit a key guard over the buttons to help guide customers, and we will develop a secure alternative to the pads for those with disabilities." So says David Mills, chief executive of the Post Office, following criticsm of the new terminals being introduced to all post offices large and small.

I'll be out with my roving camera, capturing the pensioner Pin pad experience at the coal face.