The real cost of spam?

The New York Times technology section carries an interesting article today about varying estimates of the cost of spam: the figures range from USD49 to USD1400 per worker, with researchers disagreeing about what should be factored into the equation.

But "The most serious cost of spam is also the hardest to figure out: the loss of productivity."


http://www.nytimes.com/2003/07/28/technology/28SPAM.html