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2003

Thursday 9 Jan: e-mint
'Trust and reputation models'
With Dan Dixon and former BBC big wig Ian Jindal

Wednesday 15 Jan: AIGA Experience Design
'Documenting design projects'
Design Council, London

Tuesday 21 Jan: UPA monthly meeting
'Why does it seem so difficult to make computers friendly?'
Tom Stewart of System Concepts
Tom's talk will cover a number of issues:-

Thursday 30 Jan: e-mint
'How far can you automate moderation?'
Speakers: Adrian Barrett, founder of Lightmaker.com, a leading new media and IP Technology company specializing in 3D virtual communities, and Tamara Littleton, who runs a 24-hour community moderation service company, eModeration.com, across the web, iTV and mobile phone.

"Can moderation be fully automated? Should we have moderation even ? Can users self-moderate? What legal issues and responsibilities do we have when providing moderated services? Should there be hosts AND moderators or just moderators? What are the different ways people like to have their communities moderated? What kinds of 'back end' software functionality is good, bad or essential?"
You need to join the e-mint discussion list to get involved - see below for link.

Saturday 1 Feb: Centre for Arts Research
Technology and Education (CARTE), University of Westminster
'Passionate Machines'
Note that this is a one-day, paying event.
Venue: Hogg Lecture Theatre, University of Westminster, 35 Marylebone Road, London
http://www.carte.org.uk/passionatemachines

Tuesday 11 Feb: Spiked Online
'Grappling with the grid: The future of grid computing'
A Spiked seminar hosted by IBM. Introduced by Daron Green (business development executive, Grid team, IBM), Joe Kaplinsky (patent and technology analyst) and Mark Baker (reader in distributed systems, University of Portsmouth).
More details, speaker biographies, and further reading

Wednesday 12 February: EPSRC EQUAL Research Workshop
'Design of accessible interfaces'
Venue: University of Reading
http://www.fp.rdg.ac.uk/equal/equal_interfaces_workshop.htm

Wednesday 12 Feb: AIGA Experience Design
'Mass Communication'
Julia Whitney of Boston-based television producer WGBH will discuss her work on the Web site that accompanies the PBS documentary ‘Commanding Heights’, for which the production team recently won a BAFTA Interactive Entertainment Awards in the Online Learning Category.
http://www.experiencedesign.aiga.org/content.cfm?ContentAlias=edlondon

Thursday 13 Feb: Gresham College
'Designing for humans'
Ann Blandford of UCLIC (UCL)
Venue: Barnard's Inn Hall, on High Holborn, London
http://www.gresham.ac.uk/

Thursday 13 Feb: New Media Knowledge
'Managing Online Communities' course
This is an all-day, paying course, led by the excellent Lizzie Jackson, Head of Communities at the BBC
Venue: 100 Park Village East, London NW1 3SR
http://www.nmk.co.uk/courses/course.cfm?ItemID=2848

Tuesday 18 Feb: UPA monthy meeting
'Brand Experience Design'
Robert Barlow-Busch, Interaction Design Group, Quarry Integrated Communications Waterloo, Ontario, Canada
Venue: UCL Interaction Centre, 26 Bedford Way, London WC1H 0AP

17-21 Feb: Goldsmiths College, University of London
'Critical E-Museology'
A new one-week intensive, paying course, a pilot for a possible future MA, according to the organisers.
http://homepages.gold.ac.uk/shazan/e-museology/intro.html

POSTPONED: e-mint
'Member pages - what they can do'
http://groups.yahoo.com/group/e-mint/

Monday 3 March: Gresham College
'How far can technology go in the workplace'
Guest speaker: John C Carrington, Deputy Master, The Worshipful Company of Information Technologists

Wednesday 12 March: AIGA Experience Design
'The relationship of programming and design'
Presentations from Casey Reas of Interaction-Ivrea, and Danny Brown of SHOWstudio
Time: 6.30pm for 7pm
Venue: Design Council, London
http://www.experiencedesign.aiga.org/content.cfm?ContentAlias=edlondon

Wednesday 12 March: BCS Sociotech group
'Sociotechnical design for portals and supply chains'
Jenny Ure, Edinburgh University
Time: 6-7.30pm
Venue: Westminister Business School, Marylebone Road (Luxborough building)

Thursday 13 March: e-mint
'Member Pages'
'What are they? What could they be? What about anonymity? How many variables? Data protection. Making them fun....'
Phil Hall has organised panel members from both the BBC - Fiona Romeo and Tim West will be explaining their latest research - and the Home Office: John Carr was a member of the Child Protection Task Force group which helped compile the recent Home Office guidelines.
See the e-mint discussion list more more info.
Time: 7-9pm
Venue: BBC, Aldwych, London (main entrance)
http://groups.yahoo.com/group/e-mint/

Thursday 13 March: Gresham College
'Designing Anything from Lego to Mathematics'
Harold Thimbleby
"Inside every complex gadget is a programming language. How are programming languages designed, and how should they be designed? What are the common design problems? A look at a range of programming languages: the language of Lego, the extraordinarily popular general purpose language Java, and the specialised mathematics programming language Mathematica."
Time: 6pm
Venue: Barnard's Inn Hall, on High Holborn, London
http://www.gresham.ac.uk/

Tuesday 18 March: UPA monthly meeting
'What clients want from usability professionals'
What impresses clients? What annoys them? How do they choose an agency? What do they want from you?
Panel members: Alan Colville, Product Manager, Telewest; David Followell, Usability Manager, Nationwide Building Society; Juliet Blackburn, Head of Digital Media, AAR Group; Sarah Herman, E-Communications Specialst, Central Office of Information
Time: 6.30pm
Venue: Royal Bank of Scotland, 74 Alie Street, London.
Nearest tube: Aldgate East
Cost: Free to members, £10 to non-members (cash or cheque at door). Places are limited and preference will be given to members. Please book in advance by emailing Martin Maguire at events@ukupa.org.uk (stating whether you are a UPA member or not).
If you have any questions that you want covered, please email Giles Colborne at president@ukupa.org.uk
http://www.ukupa.org.uk/events/march03meet.htm

Tuesday 18 March: 'Formal' meeting of London-IA
Content modelling/'bottom-up IA'
No venue or starting time available at present (8 March)

25-28 March: Royal College of Art
'INCLUDE 2003: Inclusive Design in Practice'
Coinciding with the European Year of People with Disabilities, deals with a range of design areas from fashion to workplace design, and from transport to domestic interiors.
A paying event.
Venue: Royal College of Art, London
http://www.hhrc.rca.ac.uk/events/include2003/index.html

Thursday 27 March: Gresham College
'Design by Symmetry'
Harold Thimbleby
"Symmetric things are often more attractive. Symmetry is also a geometric idea: things may have reflection symmetry or rotational symmetry, and so on. What better way to end this series of Geometry lectures on design than by showing how the design of interactive devices, like mobile phones, relates back to symmetry? Symmetry makes a versatile link between human perception and what interactive devices should be designed to do; it makes a constructive link between what is attractive and natural and what is easy to use."
Time: 6pm
Venue: Barnard's Inn Hall, on High Holborn, London
http://www.gresham.ac.uk/

Thursday 27 March: Spiked debate
'Trusting our technology: is trusted computing deliverable - or even desirable?'
Speakers confirmed: Norman Lewis (director of technology research, Freeserve.com plc) and Eddie Bleasdale (director, netproject)
Paying event: £10 (individuals) / £30 (corporate). Tickets must be booked in advance by calling 020 7269 9234.
Time: 7pm for 7.30pm
Venue: Hill & Knowlton, 35 Red Lion Square, London WC1

Friday 28 March: ICA - POSTPONED
'Untold: Bionic Women': the relationship between technology and women, and the impact it has upon their lives
Nina Wakeford, of Surrey University and director of INCITE, and Sarah Kember of Goldsmiths University, chaired by Jane Austen (Recollective and UK UPA member)
Time: 7pm
Venue: ICA, The Mall, London SW1
For more information: http://www.ica.org.uk/index.cfm?articleid=11545

Wednesday 2 April: BCS Sociotech group
'Towards a knowledge management implementation framework'
Brian Lehaney
All welcome.
Time: 6-7.30pm
Venue: Westminister Business School, Marylebone Road (Luxborough building)

Wednesday 2 April: Spiked debate
'Powerhouse or playground?: Open source software and innovation'
Paying event: £10 (individuals) / £30 (corporate). Tickets must be booked in advance by calling 020 7269 9234.
Time: 7pm for 7.30pm
Venue: IBM South Bank, 76 Upper Ground, London SE1

Tuesday 8 April: Royal Society of Arts
'Communications in a virtual age: Is technology dehumanising the workplace?'
Panel of speakers includes Frances Cairncross, Prof Richard Ennals, David Dowe and Louise Sibley
Time: 6pm
Venue: RSA, 8 John Adam Street, London (off the Strand, south side)
See RSA website for more information and reservations
http://www.rsa.org.uk/

Thursday 10 April: Taxonomy Network inaugural meeting
Organiser Mark Field: 'Corporate interest in organisation taxonomies remains strong. More and more jobs have a taxonomy component or are devoted to content management, taxonomies, or information architecture. If you are working in content management, taxonomy design, or in an information archiecture role or project, and you'd like to exchange experiences, methodologies or sheer frustration, you're very welcome to attend the first Taxonomy Network meeting. Ruth Frost, content architect at the Wellcome Trust, will be available to talk about content managmenet at the Wellcome.'
Time: 4-6pm
Venue: CILIP, 7 Ridgemount Street, London WC1

Thursday 10 April: e-mint
'Dealing with difficult users & Criticism of your organisation'
On the discussion panel: Lizzie Jackson of the BBC and Ian Dickson of Commkit.
Phil Hall will also be presenting an interim reporton his representation of eMint at the Home Office Task Force on protecting children online.
Time: 7-9pm
Venue: BBC, Aldwych, London
http://groups.yahoo.com/group/e-mint/

Monday 14 April: Ultralab Conference
'Learning spaces, Virtual places'
Time: 9am-4.40pm
Venue: Royal Horticultural Conference Centre, London
Note that this an all-day, paying conference.
http://www.ultralab.net/conference/

Tuesday 15 April: Usability Professionals Association
'Search engines'
Margaret Hanley and Martin Belam from the BBC will talk about how users
seek information and using search logs to help users find information.
Ttime: 6.30pm
Venue: Royal Bank of Scotland, Goodsmans Fields, 74 Alie Street, London E1 8HL (Aldgate East tube)
cost: free for members, £10 for non-members
http://www.ukupa.org.uk/events/index.htm

Wednesday 23 April: AIGA Experience Design
'Service design'
Presentations from London-based Live|work and others.
*Note the change of date*
Time: 6.30pm for 7pm
Venue: Design Council, London
http://www.aiga.org/content.cfm?contentalias=edlondon

Friday 25 April: Interactive Content in Education '03
Free one-day conference - short papers and poster presentations.
Time: 9.30am-5.30pm
Venue: Imperial College, London
http://www.cat.med.imperial.ac.uk/Pub/Conference/conference.asp

28 April-2 May
'Hot Topics in Usability - Delivering great e-services'
Venue: Regent's College, Regent's Park, London
Organiser: Caroline Jarrett, Effortmark
Note that that this is a paying event of tutorials and seminars.
http://www.effortmark.co.uk/hottopics/

Wednesday 7 May: AIGA Experience Design
‘The network meets the real world’
Featuring a presentation by architect Tobi Schneidler.
Time: 6.30pm for 7pm
Venue: Design Council, London
http://www.aiga.org/content.cfm?contentalias=edlondon

Thursday 8 May: e-mint
'Training the Industry'
Establishing standards in the communities industry.
Time: 7pm
Venue: central London, tba
Join the emint discussion list to get involved and find out more.
http://groups.yahoo.com/group/e-mint/

Tuesday 13 May: London & SE Operational Research Society
'The Six Dilemmas of Collaboration: Inter-organisational Relationships as Drama'
Jim Bryant, Sheffield Hallam University
Time: 6pm for 6.30pm
Venue: upstairs bar of Ye Olde Watling, on the corner of Bow Lane and Watling Street, London. Tube: Mansion House and Bank, rail: Cannon Street and City Thameslink.

'Drama theory offers a fresh route for improving our understanding of co-operation and conflict. This talk will concentrate on the use of role-playing simulations as a means of supporting personal and organisational development in the face of change and the imperatives of collaboration.'
http://www.orsoc.org.uk/region/regional/london.htm

Monday-Tuesday 19-20 May: MLEARN 2003 Conference
Venue: Inmarsat, London
Charge: this is a paying event
http://www.lsda.org.uk/events/mlearn2003/

Tuesday 20 May: Usability Professionals Association
'Mental Models, Metaphor and Design'
William Hudson (Syntagm Ltd)
Time: 6.30pm for 7pm
Venue: London Metropolitan University, Tower Hill building, 100 Minories, London
100 Minories is a minute or so from Tower Hill tube (District & Circle Line)
and is opposite the DLR (Docklands Light Railway) Tower Gateway station.
Map at http://www.londonmet.ac.uk/Demo_Shado/library//t11356_9.gif
Drinks afterwards at the Chamberlain Hotel, also in Minories a bit further
along (next to a large Thai restaurant).
http://www.fullershotels.com/main/1013
Charge: free for members, £10 for non-members, discounted to £5 for members of British HCI Group.

Users acquire mental models whether we design them or not. While this
receives a good deal of attention in cognitive psychology and HCI, the
design of mental models is surprisingly absent from most practical
discussions of interaction design. In his talk William Hudson briefly
introduces the theory of mental models and metaphor then goes on to look
in detail at their practical application in designing and improving
interactive systems. Examples are drawn from e-commerce (the shopping
basket metaphor), desktop applications and e-banking.

William Hudson is founder and principal consultant for Syntagm Ltd, a
consultancy specializing in user-centred design. He has over 30 years'
experience in developing interactive systems, with a focus on HCI since
the early 90s. He has contributed to Addison-Wesley's Object Modeling
and User Interface Design and written articles for Interactions plus
his regular column in the SIGCHI Bulletin. William manages, moderates or hosts various lists on HCI and UCD, most notably CHI-WEB and UCD (see
http://www.syntagm.co.uk/design/disclists.htm). His most recent
user-centred design project, an automated camera tracker for the film
and television industry, won an Emmy award in August of last year.
William's website: http://www.syntagm.co.uk/design/index.htm
Event details on UK UPA website: http://www.ukupa.org.uk/events/index.htm

Sunday 1-Tuesday 3 June: European Online Help Conference
I quote:
'WinWriters is celebrating its sixth year of involvement in the European user assistance community with the announcement of Online Help Conference Europe 2003. The conference will feature a group of expert speakers from Europe and the United States talking about the latest in software user assistance designs and techniques. Conference interest areas include Web-based Help, single-sourcing, user interface design and usability, authoring tools, key technologies, and content development. Other activities include an Exhibition and a Showcase of real-world user assistance projects. Session descriptions, speaker list, schedule, and registration form will all be available on the conference web site beginning March 1.'
Venue: Novotel London West Hotel and Convention Centre, London
Charge: this is a paying conference - see Web site for details
http://www.winwriters.com/europe-ohc/index.html

Tuesday 3-Thursday 5 June: Internet World 2003
Nothing better to do 3-5 June than go the the annual Internet World? You sad person...;-)
Includes Mobile Enterprise, Content Management, Web Services, New Media Marketing and a host of other co-located events.
Time: Tues 3/Wed 4: 10am-5pm; Thurs 5: 10am-4pm
Venue: Earls Court, London
Charge: Register online for free access
http://www.internetworld.co.uk

10-11 June: Government Computing Conference and Exhibition
Venue: Business Design Centre, London N1
Charge: exhibition is free, seminars are charged for
http://www.kablenet.com

Thursday 12 June: emint
Community and Gaming – academic interests reach into commercial reality
Time: 7pm
Venue: 1st floor, 2-4 Hoxton Square, London N1 (bell 4)
Join the emint discussion list to get involved and find out more
http://groups.yahoo.com/group/e-mint/

Monday 16 - Tuesday 17 June: Virtual Communities 2003
Venue: Church House Conference Centre, Westminster, London
Charge: this is a paying conference
Programme: http://www.infonortics.com/vc/vc03/prog-03.html
http://www.infonortics.com/vc/vc03/vc-details.html

Tuesday 17 June: Usability Professionals Association
'Implementing Web accessibility in the corporate environment'
Peter Bosher (Soundlinks) and Ian Lloyd (Nationwide Building Society)
Peter is registered blind, an adaptive technology consultant and a great speaker - excellent at conveying the real experience and issues for visually impaired and other disabled users. Ian is a member of the Web Standards
Project (http://www.webstandards.org/), a 'grassroots coalition fighting for
standards that ensure simple, affordable access to web technologies for
all'. He also runs a site dedicated to promoting web accessibility called
Accessify and strongly believes that accessible web sites need not be overly simple or ugly-looking.
Time: 6.30pm for 7pm
Venue: TBA
Charge: free for members, £10 for non-members, discounted to £5 for members of British HCI Group
UK UPA: http://www.ukupa.org.uk/events/index.htm
Soundlinks: http://www.soundlinks.com/
Accessify: http://www.accessify.com/default.asp

18 June: British HCI Group
Second BCS HCI Group Workshop on 'Culture and HCI: Bridging Cultural and Digital Divides'
Venue: University of Greenwich, Maritime Campus, London SE10
Charge: £50, including lunch and book of the published proceedings
NB 7 June - the programme is now available
http://www.nimm.demon.co.uk/hci/cultureworkshop.html

Wednesday 18 June: AIGA Experience Design
‘Information visualisation’
Featuring presentations by Stuttgart-based designer Martin Grothmaak and others.
Time: 6.30pm for 7pm
Venue: Design Council, Bow Street, London
http://www.aiga.org/content.cfm?contentalias=edlondon

Tuesday 1 July: e-Healthcare
Venue: Rutherford Conference Centre, 76 Portland Place, London
Charge: paying conference
http://www.kablenet.com

3-4 July: 'Designs and Destinations' international conference
'Can better communication and well-designed information have an impact on satisfaction and the bottom line?'. A conference organised by the International Institute of Information Design.
Venue: NFT, London and other central London locations
Charge: this a 2-day paying conference, with discounts for members of a limited set of professional organisations. See the Web site for further details.
http://www.designsdestinations.info

Monday 14 July: BloggerVoxpolitics event in the House of Commons - Can Weblogs Change Politics?
When: July, 5.30pm.
Portcullis House, Houses of Parliament (room tbc)
Its free, open to all, and we are really trying to get
as many bloggers inside to cooridors of power as possible (RSVP to
blogrule@voxpolitics.com). We'll hopefully have a bunch of MPs there
too, so you can give them a piece of your mind. Also, please do pass
on to others who you think might be into this sort of thing.

Speakers
Steven Clift, e-democracy expert
Stephen Pollard, Blogging Journalist,
Pernille Rudlin, Mobile expert
Tom Watson MP, Blogging MP
James Crabtree , Chair

In America, blogging politicians are becoming common. Presidential
Candidate Howard Dean, the emerging poster-boy of e-Democracy, is
pioneering the use of new technologies to raise money, organise
supporters, and get his message out. The forthcoming presidential
election will be the first election blogged in real time, both by
politicians and observers. In other ways bloggers have begun to
affect the mainstream of American politics, with a hand in the
resignation of Trent Lott, the sacking of Jason Blair, and the
prosecution of the war on Iraq.

A couple of British MPs have also started weblogs, along with a
handful of councillors and other activists. But will these new tools,
and those who use them, make any difference to mainstream politics?
Can they be a useful way for elected representatives to communicate
to their constituents and supporters? And can citizens use them to be
political, either by running campaigns or scrutinising those in
power?

This Voxpolitics seminar will examine these issues, and ensure a
lively discussion.
RSVP to blogrule@voxpolitics.com

Tuesday 15 July: Usability Professionals Association
Time: 6.30pm for 7pm
Venue: TBA
Charge: free for members, £10 for non-members, discounted to £5 for members of British HCI Group
UK UPA: http://www.ukupa.org.uk/events/index.htm

17-18 July: Digital World Research Centre, University of Surrey
Fourth Wireless World Conference
Conference Theme: 'Lessons on Social Shaping'
Venue: University of Surrey, Guildford
http://www.surrey.ac.uk/dwrc/

Wednesday 6 August : AIGA Experience Design
'Understanding the future of mobile devices'
Time: 6.30 for 7pm (until 9pm)
Venue: The Design Council, 34 Bow Street, London WC2E 7DL
(opposite the Royal Opera House)
There is no payment to attend. Attendance will be limited to 70 people - this event is now fully booked.
AIGA ED London website, where you'll also find biographies of the speakers:
http://www.aiga.org/content.cfm?contentalias=edlondon

Text from Nico MacDonald:
"Understanding the factors and dynamics shaping the future of mobile devices and services is becoming increasingly important. The 1.3 billion mobile phones in the world easily top the installed base of PCs, and these aren't the only mobile devices that are connected. Mobile devices are always available, are more personal that personal computers, and can be aware of location and activity -- all valuable supports to good design solutions. Their uptake is shaped by business and social trends, infrastructure developments and functionality, cost and payment models, while their use is shaped by task requirements, environment, cultural issues, regulation, and user adaptation.

Even more than the personal computer, mobile platforms have been balkanised, and are often completely closed. Today the fight over the user experience and 'average revenue per user' has pitted operators, device manufacturers, OS developers, software vendors, and content and service providers in a bloody battle. As WiFi and Bluetooth wirelessly enable personal computers even more heavyweights enter the fray. Meanwhile new services such as photo-messaging, networked gaming, IM, and 'push-to-talk' all promise to deliver the 'SMS effect'.

Understanding the interplay of all these factors, and their future dynamics, is critical for anyone designing products, OSes, software or services for mobile use. And we haven't even started on the implications of convergence, form factor and ergonomics, cognition and usability, and prototyping methods (which we will leave to a future event).

Presentations from Timothy Ryan and Karl Humphreys of Orange, Joe Odukoya of Symbian, and Kris Cohen of the University of Surrey Department of Sociology INCITE programme (TBC). Lucy Kimbell will act as interlocutor."

Friday 8 August: Untold - Gender Branding
Jane Austin once again chairs Untold at the ICA. This month's speakers are Alessandra Lariu of digital comms consultancy Oyster Partners, talking about research into gender and branding, and Sarah Morris, founder of Skybluepink, discussing research into emotive computing.
Time: 7.30pm
Venue: ICA, The Mall, London SW1
ICA: http://www.ica.org.uk/

Thursday 14 August: e-mint
TIME: 7-9pm
VENUE: The Deluxe Gallery, 2-4, Hoxton Square, London, N1 6NU
1st Floor. (Ring bell 4, straight up the stairs)

1. A report back from the recent Home Office Conference on Online Safety for
Children, which a few Emint members attended, by Tamara Littleton from
emoderation.com.

"The top line is we have been given an opportunity to help shape our industry
vis a vis moderation, community management, standards etc.......the bottom
line is, if we don't work with them, the Government will finally bring in
legislation anyway and it may not be a workable or practical legislation.
We are the experts in community management and moderation, so we need to make sure we help the HO get it right." [Lizzie Jackson]

2. Jason Kitcat from www.free-project.org will be speaking about
e-democracy and e-parliament, particularly on Electronic Voting and how
local political parties use technology. He will also be able to give preliminary results on new research into the Brighton and Hove Green Party and their use of ICTs. So we will be amongst the first to get this key new research.

INFO ON JASON:
Jason Kitcat is founder and co-ordinator of the free e-democracy project
which promotes Free Software in government and is known for its advocacy
against the introduction of e-voting. He is co-founder and Head
of Production at Swing Digital, a Brighton-based Internet Consultancy
specialising in online communities as well as being a director of change
management consultancy Kitcat & Kitcat. He is pursuing postgraduate
study at SPRU (Science & Technology Policy Research), University of Sussex.
More information about these and his other interests can be found at
http://www.j-dom.org
http://groups.yahoo.com/group/e-mint/

Tuesday 19 August: Usability Professionals' Association
Summer party
Time: 6.30pm for 7pm
Venue: Nordic Bar, 25 Newman Street, W1
Newman Streetlies between Tottenham Court Road and Oxford Street. The nearest tube station is Tottenham Court Road.
Nordic bar: http://www.nordicbar.com/
UK UPA: http://www.ukupa.org.uk/events/index.htm

Wednesday 20 August: London Information Architects
For a 'pint of something cool'
Time: from 6pm
Venue: Rugby Tavern, 19 Great James Street, Holborn WC1N 3ES

Wednesday 3 September: AIGA Experience Design
Venue: Design Council London
Time 6.30pm for 7pm
Speakers: Catriona Cambell (TUC) and Matt Hopgood (Sapient) 
Introduction: Louise Ferguson
Blurb from Nico:
"DESIGNING FOR E-GOVERNMENT
New Labour has pinned many of its hopes on moving government services to online delivery, and the Office of the e-Envoy has recently issued guidelines on Web usability. Government, both local and national, has become a major user of design services. How is experience design adapting to this new area of work, in which people will need services in very varied contexts, where the audience is _everybody_, and levels of familiarity with user interfaces can't be assumed? How do we design for the e-government 'back office' and evangelise user experience in government? How do we create and work with government-mandated standards for user interface and usability? And where do policy agendas run up against designerly approaches to problem-solving?"

ttp://www.experiencedesign.aiga.org/content.cfm?ContentAlias=edlondon

4-5 September: Lou Rosenfeld and Steve Krug seminars
4: 'Enterprise Information Architecture' (with Lou Rosenfeld)
5: 'Don't Make Me Think: the Workshop' (with Steve Krug)
Time: full day
Venue: TBA
Charge: these are professional full-day paying events

Lou Rosenfeld and Steve Krug return to London this autumn with a couple of day-long seminars (other cities include San Francisco, Atlanta, and Dallas).

Lou's seminar, "Enterprise Information Architecture," provides guidance on
designing and implementing an information architecture in a large,
decentralized, and political environment. You can learn more at:
http://louisrosenfeld.com/presentations/seminars/eia/

Steve's seminar, "Don't Make Me Think: the Workshop," teaches you how to
think like a usability expert in eight hours or less. You can learn more
at: http://www.sensible.com/workshops.html

Thursday 4 September: Lou Rosenfeld and Steve Krug
Networking evening/Happy hour with Steve Krug and Lou Rosenfeld
Time: Thursday, Sept. 4th, 6 pm to 8 pm
Venue: The Pitcher & Piano, 69-70 Dean Street, Soho, London
Sponsored by RedEye ("the eCRM experts"), and FREE, but space is limited. To reserve a place, email bertie.stevenson@redeye.com or call 0207 627 9300.

Thursday 4 September: e-mint informal
For those interested, we will be meeting for a drink this Thursday, 04 Sept,
at 20.00.
Location: Rubens at the Palace Hotel, 39 Buckingham Palace Rd, London (very
near Victoria Station)
Someone 'might' be getting some 'minty' badges together.

Monday 8 September: Explanatory & Instructional Graphics and Visual Information Literacy
Venue: London Metropolitan University, north London
Time: all day
A one-day workshop bringing together information designers and teachers of visual communication.
http://www.ideography.co.uk/infodesign/eigvil/index.html

Wednesday 10 September: Taxonomy network - second meeting
Venue: the Wellcome Trust
Time: 4 pm
Speaker: Chris Porter, Director of Taxonomy Services of Factiva will talk about their new Pharmaceutical Taxonomy.

"This will be followed by 'taxonomising the taxonomisers'. For
now, could you could think of between 5 and 25 terms that describe
you as a taxonomical object? We will be delighted to expound on the
arcanum of meta-taxonomising, but you will regret it, believe me. The
object is to make it easier for us to find relevant expertise within
the group."

VERY IMPORTANT NOTE: If you would like to attend, please contact
Verena Collins-Magee 020 7611 8229 v.collins-magee@wellcome.ac.uk. On
the evening, if your name's not on the list you can't come in.

Wednesday 10 September: Spiked Online - Internet Regulation: Is there such a thing as harmful content?
Venue: Hill & Knowlton
introduced by Sandy Starr - IT editor, spiked
- Roland Perry - founder, Internet Policy Agency
- Yaman Akdeniz - founder and director, Cyber-Rights & Cyber-Liberties UK
Charge: Tickets for each seminar cost £10 (individual) or £30 (corporate), and must be booked in advance by calling (0)20 7269 9234.
Further details are available at: http://www.spiked-online.com/events

Thursday 11 September: e-mint - Dealing with guidelines
Venue: Deluxe Gallery, 2-4 Hoxton Square, London N1 6NU (first floor, rign bell 4 and straight up stairs.
From Phil:
To prime the pump a little I have put a revision of Ian’s document up on the
Yahoo site in the files section. The document “Ian Dickson condenses eMint PDH reviewed.doc” is an attempt to bring a discussion document down to a set of expanded bullet points. Anyone want a copy without jumping through the Yahoo hoops please drop me a mail.
Speaker: Steve Reeves (Scotland Yard). He will be engaging with two key questions:
1. In light of the developing online community world ­ how does the offline
and online world work with respect to policing.
2. What kind of feedback loops would be of use to them … to us … to
_everyone_
http://groups.yahoo.com/group/e-mint/

Thursday 11 September: ICA film
'Unprecedented: the 2000 Presidential Election'
The story of the battle for the Presidency in Florida, directed by Richard Ray Perez. A powerful documentary about issues such as the disenfranchisement of black voters in the state of Florida.
On show with the short: 'Voice of the Faceless' by Rita Michel, at 5pm. Charge: £5.50 public, £3.50 members.
Check out the ICA website: http://www.ica.org.uk/

'Unprecedented: the 2000 Presidential Election'
The story of the battle for the Presidency in Florida, directed by Richard Ray Perez. A powerful documentary about issues such as the disenfranchisement of black voters in the state of Florida.
There is to be a series of showings across the UK before the autumn film festivals:
ICA, London - Thursday 11 September
Showroom Theatre, Sheffield - Saturday 13 September
Spitz Gallery, London - Monday 15 September
London Action Resource Centre - Tuesday 16 September
Glasgow - Wednesday 17 September
Edinburgh - Thursday 18 September
Unprecedented will also be screened at the Leeds International Film Festival in early October and at the Bergen International Film Festival later the same month.
See http://www.unprecedented.org/ for more details about the film and further screening info.

AND see http://www.ericblumrich.com/gta.html for Grand Theft America, an animation about the election based on Greg Palast's research (reported in chapter 1 of The Best Democracy Money Can Buy).

Tuesday 16 September: Usability Professionals' Association -
'Your career in usability'
Time: 6.30pm for 7pm
Venue: Oyster Partners, 1 Naoroji Street, London, WC1X 0JD
[Closest tube stations and rail links: Kings Cross and Angel]
"If you're just starting out in usability or building and managing a team this event is for you.
Panel members will give their thoughts and answer questions on issues such
as how to get a job, how to develop your career, life as a freelancer and
how to manage a team of usability practitioners. There will also be an
opportunity to informally mingle and network. Don't forget your business
cards."
Panel members will include:
Phil Barrett - Director of Flow Interactive
Adam Pallant - Freelance usability consultant with eight years' experience
Andrea Christer - HR consultant specialising in developing and managing eBusiness teams
Haydn Parry - Recruitment consultant specialising in usability and HCI
Charge: no charge, free for EVERYONE.

Wednesday 17 September: Spiked Online - Gone to the Blogs: The blogging phenomenon in perspective
Venue: IBM, South Bank, 76 Upper Ground, London SE1
Time: 7-9pm
introduced by:- Brendan O'Neill, assistant editor, Spiked; blogger [http://www.brendanoneill.net]
- Bill Thompson, technology commentator, BBC News
blogger [http://bill.verity-networks.com/billslog]
- Perry de Havilland, partner, Big Blog Company
blogger [http://www.samizdata.net/blog] [http://whiterose.samizdata.net]
- James Crabtree, director, iSociety
blogger [http://www.theisociety.net] [http://www.voxpolitics.com]
Charge: Tickets for each seminar cost £10 (individual) or £30 (corporate), and must be booked in advance by calling (0)20 7269 9234.
Further details are available at: http://www.spiked-online.com/events

Thursday 18 September: e-Voting - International Perspectives
Part of the Oxford Internet Institute's Symposium: Information, Communication, Society
Time: 5pm
Venue: Said Business School, Oxford (on the left out of the station)
Register with the events officer (free)
Note that the OII website still has the 'old' time.
Website: http://www.oii.ox.ac.uk/C170903_S180903.shtml

Thursday 18 September: Copyright - Fair Pay, Fair Play
Venue: ICA, London
Charge: Full day, charging event.
Speakers include Peter Shepherd, Chief Execlutive of the Copyright Licensing Agency, and John Buckman on the freedom of Creative Commons. Chaired by Jane Dorner of the CLA.
http://www.ica.org.uk/

23 September: America Online: New Media and the 2004 Presidential Election
Blurb from James Crabtree:
PLEASE NOTE: This event is being held at the US Embassy. For security reasons you must register to attend. Attendees must also bring a passport or other valid ID. Details of how to register are at the foot of this page.- A Voxpolitics Debate
- in association with the Social Market Foundation
- Tuesday 23rd September
- 5.30 - 7.30 pm * Free
- Main Auditorium, US Embassy, 24 Grosvenor Square (Upper Brook Street Entrance), London
Speakers: Phil Noble, President, PoliticsOnline
Rachelle Valladares, International Chair, Democrats Abroad, and Member, Democratic National Executive Committee
Gordon Corerra, BBC American Political Correspondent
Jim Ledbetter, Senior Editor, Time Magazine, and Author of Starving to Death on $200m
James Crabtree, Director, Voxpolitics (Chair)
To attend please email your name, job title and organisations to:
james@voxpolitics.com
WE MUST HAVE THE FULL NAMES OF EVERY ATTENDEE. DON'T FORGET TO BRING ID WITH YOU ON THE NIGHT
http://www.voxpolitics.com/2004invite.shtml

23-25 September: MCW - Mobile Internet & Enterprise
Venue: ExCel, London

Thursday 2 October: Information Visualisation
Time: 9am-5.15pm
Venue: Imperial College London
Charge: Full day, fee-paying event
http://www.imperial.ac.uk/cpd/infovis3.htm

Monday 6 October - Friday 10 October: User Experience 2003
The NN/g user experience circus rolls into town.
Charging event for those with deep pockets.
http://www.nngroup.com/events/london/agenda.html

7-9 October: Enterprise Content Management 2003
Venue: Olympia National Hall, London
http://www.ecmshow.co.uk/

Thursday 9 October: Open Source Democracy launch with Douglas Rushkoff AND Demos 10th birthday party
Time: 6.30pm
Venue: Jerwood Space, 171 Union Street, London SE1
http://www.demos.co.uk/projects/forthcomingevents_page57.aspx

Friday 10 October: Open Source Democracy
Douglas Rushkoff
Time: 7 - 9 pm
Venue: Nash Room, ICA, The Mall, London
http://www.demos.co.uk/projects/OpenSourceDemocracy_page293.aspx

Tuesday 14 October: Usability Professionals' Association
Speaker: Deana McDonagh
Time: 6.30pm for 7pm
Venue: Microsoft, Microsoft House, 10 Great Pultney Street, London W1
Deana McDonagh is a Reader in User-Centred Industrial Design in the Department of Design and Technology at Loughborough University. Her principle areas of research are focus group techniques; the female voice within the designing process, user involvement within the designing process; the emotional domain within product/industrial design; user-centred design techniques and methodologies including participative user testing, and user evaluation throughout the product development process.

As an Industrial Design consultant she works closely with consumer product manufacturer. She is a member of the Institute of Engineering Designers, a fellow of the Royal Society of Arts, Associate member of the Ergonomics Society and a Council member of the Design Research Society.

Having gained international recognition for her design work she has also published widely in the area of design research and design education. Chair of the 3rd Design and Emotion Conference 2002 at Loughborough University. Co-editor 'Focus Groups: Supporting Effective Product Development' and 'Design and Emotion: The Experience of Everyday Life'. Guest editor with Paul Hekkert of a special edition of the Design Journal - Design and Emotion (Summer 2003). One of the editors

She has given invited talks in the UK, Europe, Middle East and North America on design research approaches.

Charge: free for UPA members, £10 for non-members, £5 for students (payable at door).
Please note that the discount formerly offered to members of the British HCI Group is no longer available.
UK UPA: http://www.ukupa.org.uk/events/index.htm

Tuesday 14 October: AIGA Experience Design
'Re-visiting the user'
Venue: Design Council
Time: 6.30pm for 7pm
http://www.aiga.org/content.cfm?contentalias=edlondon

Thursday 16 October: e-mint
Formalising emint - Why? How? When?
NOTE NEW DATE (moved from 9th)
Time: 7pm
Venue: TBA
http://groups.yahoo.com/group/e-mint/

Friday 17 October: Let's Talk: Future of HCI workshop
Venue: DWRC, University of Surrey, Guildford
A workshop on the future of natural language interactions between humans and machines. focuses on the human and social aspects of natural language interfaces. It will be multi-disciplinary, bringing together researchers from a wide area of expertise: as well as those from HCI, psychology, and computing, we expect contributors from sociology, economics, anthropology, science and technology studies, and innovation studies.
http://www.surrey.ac.uk/dwrc/talk03/index.html

21-23 October: Digital Solutions on Demand
Venue: ExCel, London
http://www.ondemandexpo.co.uk/

22 October: RSA - Communication in the 21st Century
The first in a new series at the Royal Society of Arts.
Speakers: William Davies, iSociety/The Work Foundation; Paul Miller, Demos.
Venue: RSA, John Adam Street, London
Time: 6pm

28-29 October: Broadband Britain Conference 2003
Venue: Royal Lancaster Hotel, London W2
Time: from 2pm on 28/10 to 5pm on 29/10
Hosted by the Broadband Stakeholders Group.
http://www.broadbanduk.org/events/bsg_conf.htm

28-30 October: Digital Arts World
Venue: Earls Court One, London
http://show.digitalartsworld.co.uk/digitalarts/V40/index.cvn?

Wednesday 5 November: 'Architecture and computing'
Speaker: Lars Spuybroek, architect
Venue: Victoria & Albert Museum, Cromwell Road, London SW7
Time: 7.15pm
Charge: £8.50 for non-Friends of the V&A
Lars's work has included projects such as an interactive tower for the Dutch city of Doetinchem, "a house where sounds live" (Son-O-house), an interactive office building in Stratford-upon-Avon, England (Soft Office), and a combination building in Lille, France.
Contact: tel. 020 7942 2209

Thursday 6 November: AIGA Experience Design
Venue: Design Council
Time: 6.30pm for 7pm
Speakers: Edwin Bradford (Digit) and Heath Kane
'How has graphic design influenced design for the Web (and other interactive media) and what will they need to learn from it in future?'
Also a 'show and tell' from Héctor Serrano and Victor Viña of netObjects.
http://www.aiga.org/content.cfm?contentalias=edlondon

Wednesday 12 November: BCS SocioTech group
'Looking for patterns of human and organisational issues in IT implementation'
Speaker: Fan Ip-Shing, Cranfield
Venue: Cayley Lecture Theatre, Westminster Business School, Marylebone Road, London (opposite Baker Street tube)
Time: 6pm
http://users.wmin.ac.uk/~coakese/lecture_series.htm

Thursday 13 November: e-mint
Time: 7-9pm
Venue: Third Floor, 6 Ramillies Street, London W1
DIRECTIONS: Nearest tube is Oxford Circus. From the station head down Oxford Street towards Tottenham Court Road. Ramillies Street is a small road which links Oxford Street and Gt Marlborough Street and can be found at the bottom of a set of steps just before Dorothy Perkins on the right hand side of
Oxford Street. The office entrance is directly on the left at the bottom of
the steps. (Ring the iVillage / 3rd Floor buzzer).

A virtual meeting will be carried in tandem. Please contact Phil Hall at
philhall_@hotmail.com if you would like to involved in this way.
http://groups.yahoo.com/group/e-mint/

Saturday/Sunday 14-15 November: DMZ Media Arts Festival
Venue: Limehouse Town Hall, 646 Commercial Road, London E14
Time: 11am-6pm
Transport: nearest Tube: Limehouse DLR; bus routes: 15, 115, D6, D3
http://www.dmzlondon.net/

Monday 17 November: Ergonomics Society Public Lecture
'Risk is not just a four-letter word'
Speaker: Professor Heinz Wolff
Venue: The Great Hall, Friends House, 173 Euston Road, London NW1 2BJ (opposite Euston Station)
Time: 7pm
http://www.ergonomics.org.uk/events/PL2003.htm

Tuesday 18 November: NMK - 'Spam Laws: The New Electronic Communications Regulations'
Venue: PSI, 100 Park Village East, London NW1
Time: 6pm
Charge: £5
'Simon Stokes of law firm Tarlo Lyons explains your responsibilities under the new UK Privacy and Electronic Communications (EC Directive) Regulations 2003, which come into effect on December 11 2003. After the discussion, there will be a facilitated networking session, followed by drinks.'
http://www.nmk.co.uk/news/News.cfm?ItemID=4973

Wednesday 19 November: Digital Eve UK
'Girls just wanna have fun in gaming...'
Speakers: Aleks Krotoski, Emily Newton-Dunn, Katiushka Borges
Venue: MSN, 10 Great Pulteney Street, W1 (Closest tube: Piccadilly or Oxford Circus)
Time: 6.30-9.30pm
Charge: Cost: Pay at door. £5 members £10 non members (membership free)
http://www.digitaleveuk.org/events_london.php

Wednesday 19 November: William Mitchell at Tate Modern
'Me++: The Cyborg Self and the Networked City'
Venue: Tate Modern, Bankside, London SE1
Time: 6.30pm
Charge: £7, £4 concessions
http://www.tate.org.uk/modern/eventseducation/williammitchell.htm

Wednesday 19 November: 'Vision and perception'
Speakers: Mark Lythgoe (UCL) and Emanuel Rosen (opthalmic surgeon)
Venue: Royal Institution, Albemarle Street, London W1
Time: 7.30pm
Contact: tel. 020 7409 2992

19-20 November: Enterprise Wireless Technology
Venue: Olympia Two, London
http://enterprisewirelesstechnology.com/

Thursday 20 November: iSociety
'Getting By, Not Getting On: Technology in UK Workplaces'
The Work Foundation, Carlton House Terrace, London
http://www.theworkfoundation.com/research/isociety

Wednesday 19 December: London IAs
Speaker: Kal Ahmed (Techquila) will be talking about topic maps for the IA
community.
Venue: Rugby Tavern, 19 Great James Street, Holborn WC1N 3ES
Time: 6.30pm

Thursday 20 November: BIMA
'Designers as a 'catalyst' for change'
Speakers: Daryl Feldman, Sarah Jane King, Phil Brook, Simon Rubens, Ian Worley
Time: 6.30pm for 7pm
Venue: Sapient, 1 Bartholomew Lane, London EC2
Charge: £10 + VAT BIMA members; £25 +VAT non-members
http://www.bima.co.uk/content_community/bima_design.pdf

20-22 November: MacExpo 2003
Venue: Business Design Centre, Islington, London
http://www.mac-expo.co.uk

Tuesday 25 November: Ethnography for Design Forum
Venue: PDD, 85-7 Richford Street, London (Shepherds Bush/Hammersmith)
Time: 6.30pm
RSVP: Simon Rubens: simon dot rubens at new-experience dot com

Wednesday 26 November: Usability Professionals' Association
David Sless talks about Information Design 
*This meeting will include the AGM*
Time: 6.30pm for 6.45pm
Venue: Microsoft London, Microsoft House, 10 Great Pulteney Street, London W1
Charge: There is no charge for this event.
Professor David Sless of the Communications Research Institute of Australia has been a leading figure in Information Design for many years. He has been particularly influential in the design of patient information leaflets - the notices that accompany medicines. His areas of interest include forms, document design and latterly web sites.
UK UPA: http://www.ukupa.org.uk/events/index.htm

Saturday 29 November: UK Webloggers Xmas Party
Suggested start time: 7.30pm
Venue: Downstairs at the Well, 180 St John Street, Clerkenwell, London EC1
Venue website: http://www.downthewell.co.uk/thewell.htm
More info:
http://www.funjunkie.co.uk/comments.cfm/article=07ce11b4-33e0-4746-a454-693bf9dc25bc

Monday 1 December: MySociety launch event
Time: 6.30pm
Venue: The Work Foundation, 3 Carlton House Terrace, London
Contact: Tom Steinberg: tom at mysociety dot org

2-4 December: Online Information 2003
Venue: Olympia Grand Hall, London
http://www.online-information.co.uk/

Wednesday 3 December: New Media Knowledge - 'Selling Social Software'
Speakers: William Davies (iSociety/The Work Foundation), Lee Bryant (Headshift) and Louise Ferguson
Venue: New Media Knowledge, 100 Park Village East, London NW1 (Mornighton Crescent tube)
Time: 6pm
Charge: £20
Charting the rise of social software and addressing how these technologies might be employed in a commercial and business context.
"Can social software realistically be employed to serve commercial ends - or does it, by its very nature, resist being harnessed in this way? And if social software - such as weblogs, wikis, online networks and communities - does have a place in business, what is it? Could combinations of lightweight, readily available applications come to replace expensive corporate knowledge management systems and enterprise software, for example? Or introduce new business models for the publishing industry?"
http://www.nmk.co.uk/events_diary/events.cfm?ItemID=4966

Wednesday 3 December: BCS Electronic Publishing SIG Conference
'Online Content for All: Accessibility and compliance in e-publishing'
Speakers:
Geoff Ryman (Office of the e-Envoy).
Bob Chase and Kath Moonan (Poptel Technology) - the design process of creating dynamic websites with accessibility in mind.
Robin Stenham (OU Centre for Assistive Technology and Enabling Research, CATER) - the work of the Centre.
Caroline Lambie (Mencap website manager) - how to cater for individuals with learning difficulties.
Malcolm Duckett (Speed-Trap.com) - software providing insights into website use.
Bruno Maag (Dalton Maag type consultancy) - the role that fonts and character encodings in multilingual, multi-script electronic publishing.
Dan McQuillan (MultiKulti) - delivering culturally appropriate and accurately translated information.
Time: (9.30am for) 10am - 4.30pm
Venue: Institute of Physics, Portland Place, London W1
Charge: £65 + VAT EPSG members; £130 + VAT non-members (ordinary membership £32). Includes lunch and refreshments. Reduced fee for charities. See website for full fee details and to download registration form.
http://www.epsg.org.uk/meetings/access2003/

Tuesday 9 December: Usability Professionals' Association
Speaker: Scott Weiss; followed by Christmas Social
Time: 6.30pm for 6.45pm
Venue: Sapient, 1 Bartholomew Lane, London EC2N 2AX
Scott Weiss is the author of Handheld Usability.
http://www.ukupa.org.uk

Wednesday 10 December: NMK - Christmas Lecture: 'Kosovo 2.0'
Speaker: Professor Jonathan Briggs
Venue: New Media Knowledge, 100 Park Village East, London NW1
Time: 6pm
Charge: £5
Jonathan Briggs will talk about the role of digital media and communications technologies in rebuilding war-torn societies and economies.
http://www.nmk.co.uk/events_diary/events.cfm?ItemID=4969

Thursday 11 December: e-mint
Venue: Porters bar 21-22 Poland Street, London W1F 8QL
Time: 7pm-9pm

Thursday 11 December: 'Web of Intrigue'
Venue: Dana Centre, Science Museum, London
Time: 7pm
'Digital junkies Cybersalon sift fact from fiction with an exploration of conspiracy and the Internet. Is the Internet set to become the plaything of hidden agencies? [...] Other highlights include the unveiling of Cybersalon’s latest maverick software, iConspiracy – an on-line conspiracy generator'
http://www.danacentre.org.uk/whatson.asp

Monday 15 December: NMK - 'Cyber Curricula: The Future of the UK e-Learning Market'
Venue: University of Westminster Regent Street campus, 309 Regent Street, London W1 (nearest tube Oxford Circus)
Time: 9.30am-5pm
Charge: £110 + VAT (£129.25); reduced rate £90 + VAT (£105.75) for charities, small firms and freelancers
Speakers include Diana Laurillard ('Rethinking University Teaching' and Martin Owen of NESTA Futurelab.
http://www.nmk.co.uk/events_diary/events.cfm?ItemID=4968

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