Resources > Complex systems and wicked problems

Alleman, Glen (2004) On wicked problems = herding cats

Barry, Michael and Clarissa Fourie McIntosh (2001) Wicked Problems, Soft Systems and Cadastral Systems in Periods of Uncertainty

Buckingham Shum, Simon (1998) Negotiating the Construction of Organisational Memories

Casey, Steven M. (1998) Set Phasers on Stun: And Other True Tales of Design, Technology and Human Error, Atlantic Books

Conklin, Jeff (?) Wicked Problems and Fragmentation

Jeffrey Conklin & William Weil (1997) Wicked Problems: Naming the pain in organizations

DeGrace, P., and L. H. Stahl. (1990) Wicked Problems, Righteous Solutions: A Catalog of Modern Software Engineering Paradigms. Prentice Hall, Yourdon Press

Perrow, Charles (1999) Normal Accidents: Living with high risk technologies, Princeton University Press

Purgathofer, Peter (2000) Design and the software engineer

Rittel, Horst and Melvin Webber (1973), Dilemmas in a General Theory of Planning, Policy Sciences, Vol. 4: 155-169, Elsevier, summary

Reason, James (1990) Human Error, Cambridge University Press

Roberts, Nancy (2000) Coping with Wicked Problems

Vaughan, Diana (1997) The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA, University of Chicago Press

Vicente, Kim (2004) The Human Factor: Revolutionizing the way people live with technology, Routledge: New York (not yet published in the UK)

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